Authors
F Maxwell Harper, Dan Frankowski, Sara Drenner, Yuqing Ren, Sara Kiesler, Loren Terveen, Robert Kraut, John Riedl
Publication date
2007/1/28
Book
Proceedings of the 12th international conference on Intelligent user interfaces
Pages
62-71
Description
Many small online communities would benefit from increased diversity or activity in their membership. Some communities run the risk of dying out due to lack of participation. Others struggle to achieve the critical mass necessary for diverse and engaging conversation. But what tools are available to these communities to increase participation? Our goal in this research was to spark contributions to the movielens.org discussion forum, where only 2% of the members write posts. We developed personalized invitations, messages designed to entice users to visit or contribute to the forum. In two field experiments, we ask (1) if personalized invitations increase activity in a discussion forum, (2) how the choice of algorithm for intelligently choosing content to emphasize in the invitation affects participation, and (3) how the suggestion made to the user affects their willingness to act. We find that invitations lead to increased …
Total citations
20072008200920102011201220132014201520162017201820192020202120222023546811867854422313
Scholar articles
FM Harper, D Frankowski, S Drenner, Y Ren, S Kiesler… - Proceedings of the 12th international conference on …, 2007