Joseph F. Hair, Jr.
University of South Alabama, Cleverdon Chair of Business
Verified email at southalabama.edu
Cited by 426280
Valarie Zeithaml
Marketing Department, University of North Carolina at Chapel Hill
Verified email at unc.edu
Cited by 301060
RP Bagozzi
Professor of Behavioral Science in Management, University of Michigan
Verified email at umich.edu
Cited by 216929
Kevin Lane Keller
Tuck School of Business at Dartmouth College
Verified email at dartmouth.edu
Cited by 209404
Claes Fornell
Chairman and Founder, American Customer Satisfaction Index
Verified email at umich.edu
Cited by 208277
Scott B. MacKenzie
Professor Emeritus of Marketing, Indiana University
Verified email at indiana.edu
Cited by 181157