Authors
Roy A Maxion, Robert W Reeder
Publication date
2005/7/1
Journal
International Journal of human-computer studies
Volume
63
Issue
1-2
Pages
25-50
Publisher
Academic Press
Description
Security may be compromised when humans make mistakes at the user interface. Cleartext is mistakenly sent to correspondents, sensitive files are left unprotected, and erroneously configured systems are left vulnerable to attackers. Such mistakes may be blamed on human error, but the regularity of human error suggests that mistakes may be preventable through better interface design. Certain user-interface constructs drive users toward error, while others facilitate success. Two security-sensitive user interfaces were evaluated in a laboratory user study: the Windows XP file-permissions interface and an alternative interface, called Salmon, designed in accordance with an error-avoiding principle to counteract the misleading constructs in the XP interface. The alternative interface was found to be more dependable; it increased successful task completion by up to 300%, reduced commission of a class of errors by up …
Total citations
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Scholar articles
RA Maxion, RW Reeder - International Journal of human-computer studies, 2005