Authors
Adrienne Porter Felt, Robert W Reeder, Hazim Almuhimedi, Sunny Consolvo
Publication date
2014/4/26
Book
Proceedings of the SIGCHI conference on human factors in computing systems
Pages
2667-2670
Description
Web browsers show HTTPS authentication warnings (i.e., SSL warnings) when the integrity and confidentiality of users' interactions with websites are at risk. Our goal in this work is to decrease the number of users who click through the Google Chrome SSL warning. Prior research showed that the Mozilla Firefox SSL warning has a much lower click-through rate (CTR) than Chrome. We investigate several factors that could be responsible: the use of imagery, extra steps before the user can proceed, and style choices. To test these factors, we ran six experimental SSL warnings in Google Chrome 29 and measured 130,754 impressions.
Total citations
201420152016201720182019202020212022202320243111118871214884
Scholar articles
AP Felt, RW Reeder, H Almuhimedi, S Consolvo - Proceedings of the SIGCHI conference on human …, 2014