Authors
Stuart K Card, Peter Pirolli, Mija Van Der Wege, Julie B Morrison, Robert W Reeder, Pamela K Schraedley, Jenea Boshart
Publication date
2001/3/1
Book
Proceedings of the SIGCHI conference on Human factors in computing systems
Pages
498-505
Description
The purpose of this paper is to introduce a replicable WWW protocol analysis methodology illustrated by application to data collected in the laboratory. The methodology uses instrumentation to obtain detailed recordings of user actions with a browser, caches Web pages encoutered, and videotapes talk-aloud protocols. We apply the current form of the method to the analysis of eight Web protocols, visualizing the structure of the interaction and showing the strong effect of information scent in determining the path followed.
Total citations
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Scholar articles
SK Card, P Pirolli, M Van Der Wege, JB Morrison… - Proceedings of the SIGCHI conference on Human …, 2001