Authors
Abigail J Sellen
Publication date
1995/12/1
Journal
Human-computer interaction
Volume
10
Issue
4
Pages
401-444
Publisher
Lawrence Erlbaum Associates, Inc.
Description
Three different videoconferencing systems for supporting multiparty, remote conversations are described and evaluated experimentally. The three systems differed by how many participants were visible at once, their spatial arrangement, and control over who was seen. Conversations using these systems were compared to same-room (Experiment 1) and audio-only (Experiment 2) conversations. Specialized speech-tracking equipment recorded the on-off patterns of speech that allowed objective measurement of structural aspects of the conversations, such as turn length, pauses, and interruptions. Questionnaires and interviews also documented participants' opinions and perceptions in the various settings. Contrary to expectation, systems in which visual cues such as selective gaze were absent produced no differences in turn-taking or in any other aspect of the structure of conversation. In fact, turn-taking was …
Total citations
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