Authors
Diana Freed, Jackeline Palmer, Diana Elizabeth Minchala, Karen Levy, Thomas Ristenpart, Nicola Dell
Publication date
2017/12/6
Journal
Proceedings of the ACM on human-computer interaction
Volume
1
Issue
CSCW
Pages
1-22
Publisher
ACM
Description
Digital technologies, including mobile devices, cloud computing services, and social networks, play a nuanced role in intimate partner violence (IPV) settings, including domestic abuse, stalking, and surveillance of victims by abusive partners. However, the interactions among victims of IPV, abusers, law enforcement, counselors, and others --- and the roles that digital technologies play in these interactions --- are poorly understood. We present a qualitative study that analyzes the role of digital technologies in the IPV ecosystem in New York City. Findings from semi-structured interviews with 40 IPV professionals and nine focus groups with 32 survivors of IPV reveal a complex set of socio-technical challenges that stem from the intimate nature of the relationships involved and the complexities of managing shared social circles. Both IPV professionals and survivors feel that they do not possess adequate expertise to be …
Total citations
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Scholar articles
D Freed, J Palmer, DE Minchala, K Levy, T Ristenpart… - Proceedings of the ACM on human-computer …, 2017