Authors
Emily Tseng, Mehrnaz Sabet, Rosanna Bellini, Harkiran Kaur Sodhi, Thomas Ristenpart, Nicola Dell
Publication date
2022/4/27
Conference
🏆 Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems
Pages
1-20
Description
Survivors of intimate partner violence (IPV) face complex threats to their digital privacy and security. Prior work has established protocols for directly helping them mitigate these harms; however, there remains a need for flexible and pluralistic systems that can support survivors’ long-term needs. This paper describes the design and development of sociotechnical infrastructure that incorporates feminist notions of care to connect IPV survivors experiencing technology abuse with volunteer computer security consultants. We present findings from a mixed methods study that draws on data from an 8-month, real-world deployment, as well as interviews with 7 volunteer technology consultants and 18 IPV professionals. Our findings illuminate emergent challenges in safely and adaptively providing computer security advice as care. We discuss implications of these findings for feminist approaches to computer security and …
Total citations
20222023202422913
Scholar articles
E Tseng, M Sabet, R Bellini, HK Sodhi, T Ristenpart… - Proceedings of the 2022 CHI Conference on Human …, 2022