Authors
Julie A Kientz, Eun Kyoung Choe, Brennen Birch, Robert Maharaj, Amanda Fonville, Chelsey Glasson, Jen Mundt
Publication date
2010/11/11
Book
Proceedings of the 1st ACM international health informatics symposium
Pages
555-564
Description
Persuasive technologies for promoting physical fitness, good nutrition, and other healthy behaviors have been growing in popularity. Despite their appeal, the evaluation of these technologies remains a challenge and typically requires a fully functional prototype and long-term deployment. In this paper, we attempt to help bridge this gap by presenting a method for using heuristic evaluation to evaluate persuasive technologies. We developed a set of 10 heuristics intended to find problems in persuasive technologies that would affect persuasive elements, adoption, or long-term effectiveness of the technologies. We compared the performance of Nielsen's heuristics to our heuristics on two persuasive technologies using 10 different evaluators. Using our heuristics, evaluators found more severe problems more frequently. In addition, the issues that found only by our heuristics were more severe and more relevant to …
Total citations
2010201120122013201420152016201720182019202020212022202320241231312897689741
Scholar articles
JA Kientz, EK Choe, B Birch, R Maharaj, A Fonville… - Proceedings of the 1st ACM international health …, 2010