Authors
Pengfei Zhao, Natalie N Bazarova, Dominic DiFranzo, Winice Hui, René F Kizilcec, Drew Margolin
Publication date
2024/1/1
Journal
Journal of Computer-Mediated Communication
Volume
29
Issue
1
Pages
zmad046
Publisher
Oxford University Press
Description
Problematic content on social media can be countered through objections raised by other community members. While intended to deter offenses, objections can influence the surrounding audience observing the interaction, leading to their collective approval or disapproval. The results of an experiment manipulating seven types of objections against common types of offenses indicate audiences’ support for objections that implore via appeals and disapproval of objections that threaten the offender, as they view the former as more moral, appropriate, and effective compared to the latter. Furthermore, audiences tend to prefer more benign and less threatening objections regardless of the offense severity (following the principle of “taking the high road”) instead of objections proportionate to the offense (“an eye for an eye”). Taken together, these results show how objections to offensive behaviors may impact …
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Scholar articles
P Zhao, NN Bazarova, D DiFranzo, W Hui, RF Kizilcec… - Journal of Computer-Mediated Communication, 2024