Authors
David W McDonald, Mark S Ackerman
Publication date
1998/11/1
Conference
Proceedings of the 1998 ACM conference on Computer supported cooperative work
Pages
315-324
Publisher
ACM
Description
Everyday, people in or-tions mti solve their problm to get their work accomp~ d To do so, they oti must tid others with kowldge and tiormatiom Systems tiat assistusers\titi tiding sach qertise are rncreasin~ y interesdng to orgtitions and scientic communities. But as we begin to design md co~ ct sach systems, it is important to determine~ vhatwe are attempting to augment Accordin@ y,\ve condnctd a fi’e-month fidd tidy of a mtium-tied sotiare h We found the participants use compl~% iterative behaviors to~ e the number of possiile eqertise somces, tie at the same time, provide a hi@ possii@ of garnering the nmessary qerdse. We briefly consider the design implications of the identicatiou seldoq and esctition behaviors found during om field etady.
Total citations
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Scholar articles
DW McDonald, MS Ackerman - Proceedings of the 1998 ACM conference on …, 1998