Authors
Pamela J Ludford, Dan Cosley, Dan Frankowski, Loren Terveen
Publication date
2004/4/25
Book
Proceedings of the SIGCHI conference on Human factors in computing systems
Pages
631-638
Description
Online communities can help people form productive relationships. Unfortunately, this potential is not always fulfilled: many communities fail, and designers don't have a solid understanding of why. We know community activity begets activity. The trick, however, is to inspire participation in the first place. Social theories suggest methods to spark positive community participation. We carried out a field experiment that tested two such theories. We formed discussion communities around an existing movie recommendation web site, manipulating two factors: (1) similarity-we controlled how similar group members' movie ratings were; and (2) uniqueness-we told members how their movie ratings (with respect to a discussion topic) were unique within the group. Both factors positively influenced participation. The results offer a practical success story in applying social science theory to the design of online communities.
Total citations
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Scholar articles
PJ Ludford, D Cosley, D Frankowski, L Terveen - Proceedings of the SIGCHI conference on Human …, 2004