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This paper addresses users’ experiences with an ambient display for the home. We present the design and in situ evaluation of the CareNet Display, an ambient display that helps the local members of an elder’s care network provide her day-to-day care. We describe the CareNet Display’s design and discuss results of a series of in home deployments with users. We report how the CareNet Display was used and its impact on elders and their care network members. Based on our findings, we offer lessons about how ambient display technologies could be improved to further benefit this growing user community.