Authors
Paul P Maglio, Cheryl A Kieliszewski, James C Spohrer, Kelly Lyons, Lia Patrício, Yuriko Sawatani
Publication date
2019
Publisher
Springer
Description
Handbook of Service Science, Volume II Service Science: Research and Innovations in the
Service Economy Paul P. Maglio· Cheryl A. Kieliszewski James C. Spohrer· Kelly Lyons Lia
Patrício· Yuriko Sawatani Editors Handbook of Service Science, Volume II Page 2 Service
Science: Research and Innovations in the Service Economy Series Editors Bill Hefiey Wendy
Murphy More information about this series at http://www. springer. com/series/8080 Page 3 Paul
P. Maglio• Cheryl A. Kieliszewski James C. Spohrer• Kelly Lyons Lia Patrício• Yuriko Sawatani
Editors Handbook of Service Science, Volume II Page 4 Editors Paul P. Maglio University of
California, Merced Merced, CA, USA Cheryl A. Kieliszewski IBM Research—Almaden San
Jose, CA, USA James C. Spohrer IBM Cognitive Opentech, Almaden San Jose, CA, USA
Kelly Lyons University of Toronto Toronto, ON, Canada Lia Patrício INESCTEC and Faculty of …
Total citations
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