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The growth of our field has produced both an increasing range of user-centered design (UCD) services and a drive to find the most cost-effective ways of doing things. Increased demand within companies places more pressure on budgets. Suppliers of usability services respond inventively to the need to find ways to provide useful information for less money. This type of evolution always brings new challenges to quality. Unfortunately, the people who control budgets may not be very sensitive to the fine points of methodology and may need help evaluating the pros and cons of approaches that seem simple and inexpensive. Remote usability testing for international studies is one case in point. On the one hand, companies increasingly recognize that succeeding in business globally means they need to take specific steps to understand and design for their international users. On the other hand, international UCD …